Single-origin coffee generally refers to coffee that is grown and can be traced to a single region or farm in one country, with its own distinct, original and unique flavour.

Single-origin coffee is sourced from a specific region with its own unique flavour, while a blend combines different beans from different regions to create a harmonious flavour profile.

We source our beans through direct relationships with coffee farms and trusted import partners, ensuring quality and ethical practices. You can read more about our coffee origins here

We roast all our coffee in our Liverpool Roastery and have been doing so since 2015. You can read more about our roastery and roasting process here.

Here at Bean, we are dedicated to doing the best we can to ensure we have a truly sustainable supply chain, from crop to cup. We are always choosing the most eco-friendly options that are available to us and are constantly looking for ways we can improve.

You can learn more about what we’re doing to lessen our
footprint here.

We prioritise sustainability and offer eco-friendly packaging options that are recyclable and biodegradable, or carbon neutral, where possible. Our Bean Blend pods are home compostable.

Here at Bean, we are dedicated to doing the best we can to ensure we have a truly sustainable supply chain, from crop to cup. We are always choosing the most eco-friendly options that are available to us and are constantly looking for ways we can improve.

You can learn more about what we’re doing to lessen our
footprint here.

We prioritise sustainability and offer eco-friendly packaging options that are recyclable and biodegradable, or carbon neutral, where possible. Our Bean Blend pods are home compostable.

We provide brewing recommendations for each coffee on the product packaging/product page. However, personal taste plays a significant role, so feel free to experiment!

We have guides on how to use all the brewing machines and equipment we sell – you can view them here. Or, if you’d like to pop into any of our Bean stores to be walked and talked through your new brewing device, our team are here to help you perfect your coffee experience.

Coffee is at its best within a month of roasting, but it remains good for several months if stored properly.

Store coffee in an airtight container, away from light, heat, and moisture. Avoid freezing coffee, as it can impact flavour. Discover the right Equipment.

We strive for your complete satisfaction. If you're not happy with your order, contact our customer support team to discuss returns or exchanges. Our refund policy is here.

Yes, we have gift cards available for purchase here.

We accept major credit and debit cards, as well as secure online payment methods for your convenience. We take data security seriously and use industry-standard encryption and security measures to protect your payment information.

We do offer bulk ordering options! Please contact us to discuss your specific needs.

Currently, we offer shipping only within the United Kingdom. We hope to expand internationally in the future!

All “Standard Charge” goods will be sent via Royal Mail Tracked 48 delivery. Shipping and handling costs are automatically calculated
by the website, based on the weight of your order.

Our roastery posts orders Monday-Friday. We aim to dispatch orders placed before midday on the same day. Under normal circumstances, all items should be delivered to you within 2 working days or sooner.

By subscribing you can enjoy the convenience of having your favourite blend delivered to you on a regular basis, at a discounted price. 

Our subscription will save you time and money, and make sure that you always have a delicious cup of coffee on hand.

Yes, we offer a “try before you buy” free sample so that you can explore our coffee offerings before committing to a subscription.

Subscriptions are charged at the frequency you choose. E.g if you order on a Monday and choose your coffee to be delivered weekly then you will be charged every Monday. If you order on a Friday and choose your coffee to be delivered every 4 weeks, then an initial payment will be taken when you order and then you’ll be charged every 4th Friday.

Once subscribed, your order goes through automatically in the morning on your chosen date. This means we usually post out on the same day.

Our Coffee Subscription service is flexible, allowing you to cancel or adjust your subscription at any time.

Our Coffee Subscription service is flexible, allowing you to cancel or adjust your subscription at any time.

Yes, we offer coffee subscriptions designed for offices and businesses, that come with a free brewing machine. We have various options to choose from. Find the best subscription for your business here or contact us for more information.

We have several stores across both cities. For the exact locations, visit our Locations page.

We often have job openings in our Manchester and Liverpool stores, and new stores as we grow. Visit our Careers page to explore current opportunities and apply.

We have rewards cards available in stores that you can pick up. For every 10th hot drink purchased, your next will be free with our stamped cards.

Yes, we have an Ambassadors program! Read more about it here.